About US
About Us
Committed to Quality Home Care
Our mission is to support individuals to live safely and independently in their own homes by delivering reliable, respectful, and person-centred domiciliary care. We are committed to promoting dignity, wellbeing, and choice in everything we do, while working in partnership with individuals, families, and healthcare professionals where appropriate.
Our Mission
Our mission is simple yet powerful: to empower individuals with varying care needs to thrive within their own communities. Whether it’s helping someone live safely at home or providing tailored support in a supported living setting, our focus is always on respectful, person-centred care.
JBC & ME Healthcare Services Ltd is a domiciliary and home care provider supporting adults to live safely, independently, and with dignity in their own homes.
We deliver high-quality, person-centred care through planned and scheduled visits, tailored to individual needs, routines, and preferences. Our services focus on promoting independence, wellbeing, and choice, while maintaining strong safeguarding and quality assurance arrangements.
Established in 2019, we have developed our services around clear values of dignity, respect, inclusion, and accountability. We are currently in the process of registering with the Care Quality Commission (CQC) and are committed to meeting all regulatory requirements and best practice standards for regulated domiciliary care.
The service is led by experienced management with a strong background in health, education, and social care. This leadership ensures a clear focus on safe practice, staff development, and continuous improvement in the quality of care delivered.
At JBC & ME Healthcare Services Ltd, we are committed to providing reliable, compassionate care that people can trust — delivered where it matters most: at home.
Our Vision
Our vision is to support adults to live safely, independently, and with dignity in their own homes. We aim to deliver high-quality domiciliary care that promotes wellbeing, choice, and inclusion within the community.
Our Purpose
Our purpose is to provide reliable, compassionate, and person-centred home care that enables individuals to maintain control over their daily lives. We focus on delivering care where people feel most comfortable and secure — in their own homes — through planned and responsive domiciliary visits.
Our Values
At JBC & ME Healthcare Services Ltd, our values guide how we deliver care, support our staff, and work with individuals and families.
Dignity and Respect
We treat every person with kindness, respect, and compassion. We recognise individuality and deliver care in a way that upholds dignity at all times.
Person-Centred Care
We place people at the heart of everything we do. Care is tailored to individual needs, preferences, and routines, following assessment and ongoing review.
Integrity and Accountability
We act honestly and responsibly, taking ownership of our actions and learning from feedback. We are committed to transparency, safeguarding, and continuous improvement.
Working Together
We believe good care is delivered through teamwork. We support our staff, value open communication, and work in partnership with individuals, families, and healthcare professionals where appropriate.
Commitment to Quality
We maintain high standards through training, supervision, and regular monitoring of care delivery. We are committed to providing safe, effective, and responsive domiciliary care.
Our Services
At JBC & ME Healthcare Services Ltd, we provide high-quality domiciliary and home care services designed to support adults to live safely, independently, and with dignity in their own homes.
All care is delivered through planned and scheduled visits, following assessment and personalised care planning.
Domiciliary Care (Personal Care)
Our Domiciliary Care service supports individuals with essential personal care needs in their own homes. This may include assistance with washing, dressing, continence care, mobility support, and maintaining personal hygiene, delivered with dignity, respect, and choice.
Home Care & Daily Living Support
Our Home Care service provides practical support to help individuals manage everyday tasks while remaining independent at home. Support may include meal preparation, light domestic tasks, medication prompting (where assessed and agreed), and assistance with daily routines.
Companionship & Wellbeing Support
We offer companionship and wellbeing support to promote social engagement, emotional wellbeing, and meaningful daily routines. This service helps individuals remain connected, supported, and comfortable within their own home environment.
End of Life Care (At Home)
Our End of Life Care provides compassionate, dignified support for individuals in the final stages of life within their own homes. We work in partnership with families and healthcare professionals to promote comfort, reassurance, and care that respects individual wishes.
Service Scope Statement
All services are delivered through scheduled domiciliary visits in service users’ own homes. JBC & ME Healthcare Services Ltd does not provide accommodation, supported living, residential care, live-in care, respite care, complex care, or nursing care.
FAQ
How is JBC & ME Healthcare Services Ltd managed?
The service is managed by an experienced leadership team with responsibility for governance, quality assurance, and compliance. Management oversight ensures care is delivered safely, consistently, and in line with regulatory requirements and best practice.
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We use clear governance systems to monitor care quality, staffing, feedback, and risk. Regular reviews, audits, and management oversight help us identify improvements and ensure the service remains safe, effective, and responsive.
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How do you support and supervise your care staff?
Care staff receive regular supervision, ongoing training, and support to help them deliver high-quality care. We promote open communication and ensure staff feel supported to raise concerns, ask questions, and develop their skills.
How do you make sure your service continues to improve?
We are committed to continuous improvement. We review feedback, care outcomes, and internal monitoring information to identify learning and make improvements where needed. Actions taken are recorded and reviewed by management.
How do you protect people’s privacy and confidentiality?
We handle personal information in line with data protection legislation. Records are stored securely, and information is shared only with authorised individuals or professionals where appropriate and with consent.
What is your approach to equality, diversity, and inclusion?
We are committed to treating everyone fairly and with respect. Care is delivered in a way that recognises individual backgrounds, beliefs, and preferences, ensuring people feel valued, included, and supported.