Welcome
JBC&ME Healthcare Services
Domiciliary and Home Care Provider
Supporting adults to live safely, independently, and with dignity in their own homes.
About Us
Committed to Quality Home Care
JBC & ME Healthcare Services Ltd is a domiciliary care provider delivering high-quality personal care and home care services to adults in their own homes.
We provide safe, compassionate, and person-centred care that supports individuals to live independently, with dignity and choice. All care is delivered through personalised, scheduled visits, tailored to each person’s needs and routines.
Care is provided exclusively in service users’ own homes within the community. We do not provide accommodation, supported living, residential care, or nursing care.
Our Vision
To support people to live safely and independently in their own homes with dignity and wellbeing.
Our Mission
To deliver reliable, compassionate domiciliary care that promotes independence, choice, and quality of life.
Our Services
Comprehensive Care That Feels Like Family
Domiciliary Care
Our Domiciliary Care service supports individuals to live safely and independently in their own homes. We provide personalised, scheduled care visits to assist with personal care, daily living tasks, and wellbeing, tailored to each person’s needs and routines.
Companionship & Wellbeing support
Our Companionship and Wellbeing service focuses on emotional support, social engagement, and daily routines. We help individuals stay connected, supported, and comfortable in their own homes, promoting independence and overall wellbeing.
Home Care
Our Home Care service provides flexible support to help individuals manage everyday tasks while remaining in their own homes. Support may include meal preparation, light domestic tasks, medication prompting (where assessed and agreed), and companionship, tailored to individual needs and routines.
Our Residential Care homes offer a safe, supportive, and homely environment for individuals who need ongoing care. With trained staff available day and night, we deliver structured support, social activities, and personalised care plans, ensuring every resident feels valued, included, and well cared for.
End of life Care (At Home)
Our End of Life Care provides compassionate, dignified support for individuals in the final stages of life within their own homes. We work alongside families and healthcare professionals to promote comfort, reassurance, and personalised care in line with individual wishes.
All services are delivered through scheduled domiciliary visits in service users’ own homes. JBC & ME Healthcare Services Ltd does not provide accommodation, supported living, residential care, or nursing care.
WHY CHOOSE JBC&ME HEALTHCARE
RELIABILITY
We provide reliable, consistent domiciliary care delivered by trained and supervised care staff. Our services are designed to be responsive, dependable, and delivered at agreed times, ensuring continuity of care and peace of mind.
EASY APPOINTMENTS
Personalised Care
Experience & Knowledge
Professionalism
Safety & Safeguarding
FAQ
What is domiciliary care?
Domiciliary care, also known as home care, is support provided to individuals in their own homes. It includes help with personal care, daily living tasks, medication prompting (where assessed and agreed), meal preparation, and wellbeing support, helping people remain safe and independent at home.
Who is domiciliary care for?
Domiciliary care is suitable for adults who need support to live independently at home. This may include older people, individuals with physical disabilities, long-term health conditions, or those requiring short- or long-term assistance with daily living.
What services do you provide?
We provide domiciliary care services only. This includes personal care, home care and daily living support, companionship, and end of life care delivered in individuals’ own homes.
We do not provide supported living, live-in care, residential care, or nursing care
Are your carers trained and DBS checked?
Yes. All care staff receive appropriate training, ongoing supervision, and are subject to enhanced DBS checks in line with safer recruitment requirements to ensure the safety and wellbeing of the people we support.
How do I raise a concern or make a complaint?
We welcome feedback and take concerns seriously. Any concerns or complaints can be raised directly with our management team and will be handled promptly and fairly in line with our complaints procedure. Information on how to make a complaint is available on request.
Do you work with other healthcare professionals?
Yes. Where appropriate and with consent, we work alongside healthcare professionals such as GPs and community services to support coordinated and effective care for individuals in their own homes.
Is the care flexible?
Yes. Care is delivered through scheduled visits that are agreed following assessment. Care plans are reviewed regularly and can be adjusted over time to reflect changing needs and preferences.
Do you provide care during evenings or weekends?
Yes. Care visits can be arranged during weekdays, evenings, or weekends, subject to assessment and availability. All care is provided through planned domiciliary visits and not continuous or live-in care.
How do I get started with your care services?
You can contact us by phone or email to request an assessment. We will discuss your needs and, if appropriate, develop a personalised care plan tailored to your requirements and agreed visit times.
How do you ensure care quality and safety?
We monitor care quality through regular reviews, staff supervision, and ongoing communication with the people we support. Care plans are reviewed regularly to ensure they remain appropriate, safe, and person-centred, with any concerns addressed promptly in line with our safeguarding and quality assurance procedures.
How often are care plans reviewed?
Care plans are reviewed regularly to ensure they remain safe, effective, and person-centred. Reviews also take place if needs change, following feedback, or after any incidents, ensuring care continues to meet individual requirements.
How do you collect feedback from service users?
We actively encourage feedback from the people we support and their families. Feedback is reviewed by management to monitor care quality, identify improvements, and ensure services remain responsive and person-centred